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KSS Air Ambulance

KSS Air Ambulance

We have been supporting the Kent, Sussex and Surrey Air Ambulance service for over ten years. During which time they have undergone a number of changes in structure, as well as several revisions to their digital strategy. Throughout this time we have provided KSS with fully updatable, content managed websites which reflect their values and encourage charitable donations and other related activities.

Our ongoing maintenance and support package allows us to focus on proactively improving clickthrough rates and conversions for their primary goals of donations and raffle ticket purchases. Recent improvements have included a News Hub for distributing the various news articles published by the Air Ambulance, a revamped homepage and a soon to launch Bookings Module which can be used for anything from golf days to Dinners.


"Diligence provide a user-friendly service and logical Content Management System giving me the control I need and the capability to ensure the Kent, Surrey & Sussex Air Ambulance Trust message is clear and concise. Our web presence is very important to us and with the need for instant recognition; I feel that our brand is perfectly understood and that Diligence is part of the Air Ambulance team. Approachable and friendly, we are often in communication about new ideas whether it be through our website, social networking or other platforms; Diligence are always happy to spend time discussing the options and working with me to make sure we grow and develop online."

- Nicci Chrisp - Creative Communications Manager

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